Senior Business Operations Analyst – Insurance (Data & Change)

DATAHEAD • United Kingdom • Operations
Full-time Mid

Description

Senior Business Operations Analyst – Insurance (Data & Change)

London (City) | 2-3 days per week in the office

£80-90k base

We’re hiring a Senior Business Operations Analyst for a global insurance organisation undergoing a data-led transformation across underwriting, claims, and core operations.

This is a business-facing role, sitting between the insurance teams and technology. You’ll focus on understanding how the business works, translating requirements into a developing data management strategy, and helping drive operational change as new platforms and data capabilities are embedded.

This is not a developer or IT role. It’s for someone who understands insurance operations and can ask the right questions, influence stakeholders, and turn insight into action.

What you’ll be doing
• Working closely with Underwriting, Claims, Operations, and IT
• Leading business analysis and requirement gathering for data-related initiatives
• Translating insurance business needs into practical data and change priorities
• Supporting the rollout and adoption of new data platforms and processes
• Identifying opportunities to improve efficiency, data quality, and decision-making
• Influencing and challenging stakeholders to drive better outcomes

What we’re looking for
• Experience in insurance or reinsurance (commercial, specialty, or FS)
• Background as a Business Analyst, Operations Analyst, or Change Analyst
• Strong understanding of insurance processes and operating models
• Data-literate (comfortable working with reporting, MI, data issues)
• Confident engaging senior stakeholders and driving change
• Consulting or transformation experience is a strong plus

Why apply
• High-visibility role within a core insurance business
• Genuine opportunity to shape how data is used across the organisation
• Clear scope, ownership, and progression
• Stable environment with meaningful change agenda

London-based candidates only.

Apply for a confidential discussion.