Hotel Receptionist
Part-time
Mid
Description
Hotel Receptionist Glenroyal Hotel & Leisure Club
The 4-star Glenroyal Hotel & Leisure Club is seeking a friendly and detail orientated Hotel Receptionist to join our fantastic team. Conveniently located just a short stroll from Maynooth town centre and only a 25-minute drive from Dublin City Centre, the Glenroyal Hotel is easily accessible via national rail and bus services.
Role Overview:
As a Hotel Receptionist, reporting to the Front Office Manager, you'll play a key role in delivering a consistently high standard of guest service, acting as the first point of contact and ensuring every guest experience is smooth, welcoming, and memorable.
Main Responsibilities:
• Meeting & greeting guests in a warm and friendly manner
• Providing an excellent guest experience while performing check-ins, check-outs and answering phone calls
• Following & completing shift checklists and responding to emails promptly
• Promoting and selling the Hotel's facilities
• Assisting with guest reservations
• Managing guest queries and attending to requests
Skills & Experience Requirements:
• Excellent command of the English Language
• Previous hotel reservation or reception experience is an advantage
• Strong people skills
Experience with the Rezlynx system is advantageous but not essential
• Team Player with a positive attitude
• Available to work a mix of weekdays and weekends
We offer great team benefits including:
• 1 paid volunteering day per year
• Free on-site parking
• Complimentary gym membership
• Free tea/coffee from Shoda Cafe on shift
• Paid birthday leave each year
• Additional annual leave days based off length of service
• Daily meals and snacks in canteen
• Internal/external training provided
• Staff discount across hotel amenities
• Staff canteen, changing room & shower facilities
If you have a passion for customer service and want to be part of a professional and supportive hotel team, we'd love to hear from you!
The 4-star Glenroyal Hotel & Leisure Club is seeking a friendly and detail orientated Hotel Receptionist to join our fantastic team. Conveniently located just a short stroll from Maynooth town centre and only a 25-minute drive from Dublin City Centre, the Glenroyal Hotel is easily accessible via national rail and bus services.
Role Overview:
As a Hotel Receptionist, reporting to the Front Office Manager, you'll play a key role in delivering a consistently high standard of guest service, acting as the first point of contact and ensuring every guest experience is smooth, welcoming, and memorable.
Main Responsibilities:
• Meeting & greeting guests in a warm and friendly manner
• Providing an excellent guest experience while performing check-ins, check-outs and answering phone calls
• Following & completing shift checklists and responding to emails promptly
• Promoting and selling the Hotel's facilities
• Assisting with guest reservations
• Managing guest queries and attending to requests
Skills & Experience Requirements:
• Excellent command of the English Language
• Previous hotel reservation or reception experience is an advantage
• Strong people skills
Experience with the Rezlynx system is advantageous but not essential
• Team Player with a positive attitude
• Available to work a mix of weekdays and weekends
We offer great team benefits including:
• 1 paid volunteering day per year
• Free on-site parking
• Complimentary gym membership
• Free tea/coffee from Shoda Cafe on shift
• Paid birthday leave each year
• Additional annual leave days based off length of service
• Daily meals and snacks in canteen
• Internal/external training provided
• Staff discount across hotel amenities
• Staff canteen, changing room & shower facilities
If you have a passion for customer service and want to be part of a professional and supportive hotel team, we'd love to hear from you!